Email Marketing Software

Klaviyo vs Mailchimp

Both are email marketing software. The short answer: choose Klaviyo if you are e-commerce brands doing email and SMS marketing; choose Mailchimp if you are small businesses starting email newsletters.

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Klaviyo logo KlaviyoMailchimp logo Mailchimp
Best forE-commerce brands doing email and SMS marketingSmall businesses starting email newsletters
Free planYesYes
PricingSee providerSee provider
Built for IndiaGlobalGlobal
CategoriesEmail Marketing Software, AI Tools for Online SellersEmail Marketing Software
Strengths
  • Deep Shopify and WooCommerce data
  • Powerful segments and flows
  • Free plan for small lists
  • Easy templates
  • Free plan for small lists
  • Strong integrations
Watch out for
  • Costs rise quickly with contacts
  • SMS availability varies by country
  • Gets pricey as lists grow
  • Free plan is limited
Visit KlaviyoVisit Mailchimp

Which should you choose?

Klaviyo: Email and SMS marketing platform for online stores, using store data for segmentation, automated flows and AI suggestions.

Mailchimp: Email marketing and automation platform with templates and audience tools.

The best way to decide is to run the same week of real work through both — most offer a free plan or trial — and compare how long tasks take, what your team prefers, and the total cost for your number of users including renewal pricing.

Not sure either fits? See all email marketing software compared.