CRM Software
ServiceM8 vs Freshsales
Both are crm software. The short answer: choose ServiceM8 if you are trade and field-service businesses using iPhones and iPads; choose Freshsales if you are sales teams that want built-in phone and email.
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| Best for | Trade and field-service businesses using iPhones and iPads | Sales teams that want built-in phone and email |
|---|---|---|
| Free plan | No (trial may exist) | Yes |
| Pricing | See provider | See provider |
| Built for India | Global | Yes |
| Categories | CRM Software, Appointment Scheduling Tools | CRM Software, Cloud Telephony & IVR |
| Strengths |
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| Watch out for |
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| Visit ServiceM8 | Visit Freshsales |
Which should you choose?
ServiceM8: Job management app for tradies, covering quotes, scheduling, job cards, invoicing and payments.
Freshsales: Sales CRM from Freshworks with built-in calling, email sequences and deal pipelines.
The best way to decide is to run the same week of real work through both — most offer a free plan or trial — and compare how long tasks take, what your team prefers, and the total cost for your number of users including renewal pricing.
Not sure either fits? See all crm software compared.