CRM Software

ServiceM8 vs Pipedrive

Both are crm software. The short answer: choose ServiceM8 if you are trade and field-service businesses using iPhones and iPads; choose Pipedrive if you are small sales teams focused on pipeline management.

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ServiceM8 logo ServiceM8Pipedrive logo Pipedrive
Best forTrade and field-service businesses using iPhones and iPadsSmall sales teams focused on pipeline management
Free planNo (trial may exist)No (trial may exist)
PricingSee providerSee provider
Built for IndiaGlobalGlobal
CategoriesCRM Software, Appointment Scheduling ToolsCRM Software
Strengths
  • Built around trade businesses
  • Strong iOS app
  • Integrates with Xero and MYOB
  • Very clear pipeline view
  • Quick to adopt
  • Good mobile app
Watch out for
  • iOS-first
  • Pricing based on jobs per month
  • No free plan
  • Marketing features are add-ons
Visit ServiceM8Visit Pipedrive

Which should you choose?

ServiceM8: Job management app for tradies, covering quotes, scheduling, job cards, invoicing and payments.

Pipedrive: Visual pipeline CRM designed around deals and sales activities.

The best way to decide is to run the same week of real work through both — most offer a free plan or trial — and compare how long tasks take, what your team prefers, and the total cost for your number of users including renewal pricing.

Not sure either fits? See all crm software compared.