Best Gorgias alternatives

Gorgias is best for shopify stores handling customer support at scale. If that is not you — or price, features or availability in your country do not fit — these 28 alternatives are worth a look.

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SoftwareBest forFree planOrigin
WATI logoWATISupport and sales teams sharing one WhatsApp numberNo (trial may exist)HKVisit
Freshdesk logoFreshdeskSmall support teams starting with ticketingYesINVisit
Zoho Desk logoZoho DeskZoho users who want support linked to CRMYesINVisit
Zendesk logoZendeskLarger support teams needing a mature platformNo (trial may exist)USVisit
Help Scout logoHelp ScoutTeams that want email support to feel personalVerifyUSVisit
Ozonetel logoOzonetelContact centres and support teamsNo (trial may exist)INVisit
Intercom Fin logoIntercom FinSupport teams automating answers with an AI agentNo (trial may exist)USVisit
Tidio logoTidioSmall online stores adding live chat and an AI botYesPLVisit
Gallabox logoGallaboxSales teams qualifying leads on WhatsAppVerifyINVisit
Chatbase logoChatbaseTraining a chatbot on your own website and documentsYesUSVisit
Botpress logoBotpressDevelopers and agencies building custom AI agentsYesCAVisit
Haptik logoHaptikLarge Indian brands automating WhatsApp and web supportNo (trial may exist)INVisit
Yellow.ai logoYellow.aiEnterprises automating support in many languagesNo (trial may exist)INVisit
ManyChat logoManyChatCreators and brands automating Instagram DMsYesUSVisit
Landbot logoLandbotNo-code conversational forms and botsYesESVisit
Voiceflow logoVoiceflowTeams designing customer-support AI agentsYesCAVisit
remove.bg logoremove.bgInstant background removal for product and profile photosYesATVisit
Photoroom logoPhotoroomE-commerce sellers creating product photos on a phoneYesFRVisit
Pixelcut logoPixelcutSmall sellers making product photos quicklyYesUSVisit
Let's Enhance logoLet's EnhanceOnline sellers and print shops enlarging product photosYesUSVisit
Clipping Magic logoClipping MagicE-commerce sellers removing backgrounds from many product photosNo (trial may exist)USVisit
Pebblely logoPebblelySmall online sellers who need lifestyle product photos without a photoshootYesSGVisit
Claid.ai logoClaid.aiMarketplaces and stores standardising large product cataloguesYesUSVisit
Flair.ai logoFlair.aiBrands designing product shoots and ad creativesYesUSVisit
AdCreative.ai logoAdCreative.aiPerformance marketers producing many ad creativesNo (trial may exist)USVisit
Hypotenuse AI logoHypotenuse AIOnline stores writing product descriptions in bulkNo (trial may exist)SGVisit
Octane AI logoOctane AIShopify stores using quizzes to recommend productsNo (trial may exist)USVisit
Klaviyo logoKlaviyoE-commerce brands doing email and SMS marketingYesUSVisit
#1

Best for: Support and sales teams sharing one WhatsApp number

✓ Easy chatbot builder
✓ Team inbox

Visit WATI ↗
#2

Best for: Small support teams starting with ticketing

✓ Free plan for small teams
✓ Clean ticketing

Free planMade for India
Visit Freshdesk ↗
#3

Best for: Zoho users who want support linked to CRM

✓ Affordable
✓ Integrates with Zoho CRM

Free planMade for India
Visit Zoho Desk ↗
#4

Best for: Larger support teams needing a mature platform

✓ Mature and scalable
✓ Large app marketplace

Visit Zendesk ↗
#8

Best for: Small online stores adding live chat and an AI bot

✓ Free plan
✓ Easy store integrations

Free plan
Visit Tidio ↗
#9

Best for: Sales teams qualifying leads on WhatsApp

✓ No-code bot builder
✓ CRM integrations

Made for India
Visit Gallabox ↗
#10

Best for: Training a chatbot on your own website and documents

✓ Quick setup
✓ Trains on your content

Free plan
Visit Chatbase ↗
#11

Best for: Developers and agencies building custom AI agents

✓ Flexible builder
✓ Free tier

Free plan
Visit Botpress ↗
#12

Best for: Large Indian brands automating WhatsApp and web support

✓ Strong in India and on WhatsApp
✓ Enterprise-grade

Made for India
Visit Haptik ↗
#13

Best for: Enterprises automating support in many languages

✓ Multilingual including Indian languages
✓ Omnichannel

Made for India
Visit Yellow.ai ↗
#14

Best for: Creators and brands automating Instagram DMs

✓ Instagram comment-to-DM automations
✓ Free plan

Free plan
Visit ManyChat ↗
#15

Best for: No-code conversational forms and bots

✓ Visual builder
✓ WhatsApp support

Free plan
Visit Landbot ↗
#16

Best for: Teams designing customer-support AI agents

✓ Visual agent builder
✓ Knowledge base and API steps

Free plan
Visit Voiceflow ↗
#17

Best for: Instant background removal for product and profile photos

✓ Very fast and accurate
✓ API for bulk work

Free plan
Visit remove.bg ↗
#18

Best for: E-commerce sellers creating product photos on a phone

✓ Great for marketplace listings
✓ Batch editing

Free plan
Visit Photoroom ↗
#22

Best for: Small online sellers who need lifestyle product photos without a photoshoot

✓ Lifestyle photos from one product image
✓ Free plan to try

Free plan
Visit Pebblely ↗
#23

Best for: Marketplaces and stores standardising large product catalogues

✓ Strong API for catalogue automation
✓ Background, lighting and size fixes in one step

Free plan
Visit Claid.ai ↗
#24

Best for: Brands designing product shoots and ad creatives

✓ Canvas control over scene layout
✓ Fashion try-on features

Free plan
Visit Flair.ai ↗
#27

Best for: Shopify stores using quizzes to recommend products

✓ Quiz funnels that collect customer preferences
✓ Strong Shopify integration

Visit Octane AI ↗
#28

Best for: E-commerce brands doing email and SMS marketing

✓ Deep Shopify and WooCommerce data
✓ Powerful segments and flows

Free plan
Visit Klaviyo ↗
1WATI logo

WATI

Best for: Support and sales teams sharing one WhatsApp number

Visit site

WhatsApp API platform with team inbox, chatbots and broadcasts.

Pros

  • Easy chatbot builder
  • Team inbox

Cons

  • Per-conversation charges add up
Free plan
No (trial may exist)
Pricing
See provider
Also in
WhatsApp Marketing & Business API Tools, Customer Support & Helpdesk Software
2Freshdesk logo

Freshdesk Made for India

Best for: Small support teams starting with ticketing

Visit site

Customer support software with ticketing, knowledge base and multichannel support.

Pros

  • Free plan for small teams
  • Clean ticketing
  • AI features on paid plans

Cons

  • Advanced automation in higher plans
Free plan
Yes
Pricing
See provider
Also in
Customer Support & Helpdesk Software
3Zoho Desk logo

Zoho Desk Made for India

Best for: Zoho users who want support linked to CRM

Visit site

Context-aware helpdesk with tickets, SLAs and knowledge base.

Pros

  • Affordable
  • Integrates with Zoho CRM

Cons

  • Interface has many settings
Free plan
Yes
Pricing
See provider
Also in
Customer Support & Helpdesk Software
4Zendesk logo

Zendesk

Best for: Larger support teams needing a mature platform

Visit site

Customer service platform with ticketing, messaging, help centre and AI agents.

Pros

  • Mature and scalable
  • Large app marketplace

Cons

  • Expensive for small teams
Free plan
No (trial may exist)
Pricing
See provider
Also in
Customer Support & Helpdesk Software
5Help Scout logo

Help Scout

Best for: Teams that want email support to feel personal

Visit site

Shared inbox and help desk with knowledge base and live chat.

Pros

  • Simple and friendly
  • Shared inbox feels like email

Cons

  • Fewer enterprise features
Free plan
Verify
Pricing
See provider
Also in
Customer Support & Helpdesk Software
6Ozonetel logo

Ozonetel Made for India

Best for: Contact centres and support teams

Visit site

Cloud contact centre with omnichannel support and IVR.

Pros

  • Contact-centre features
  • Omnichannel

Cons

  • More than a small team needs
Free plan
No (trial may exist)
Pricing
See provider
Also in
Cloud Telephony & IVR, Customer Support & Helpdesk Software
7Intercom Fin logo

Intercom Fin

Best for: Support teams automating answers with an AI agent

Visit site

AI customer service agent that answers from your help content.

Pros

  • Strong resolution rates
  • Works with many helpdesks

Cons

  • Per-resolution pricing
Free plan
No (trial may exist)
Pricing
See provider
Also in
Customer Support & Helpdesk Software, AI Chatbots for Customer Service
8Tidio logo

Tidio

Best for: Small online stores adding live chat and an AI bot

Visit site

Live chat and AI chatbot for websites and stores.

Pros

  • Free plan
  • Easy store integrations

Cons

  • AI features cost extra
Free plan
Yes
Pricing
See provider
Also in
Customer Support & Helpdesk Software, AI Chatbots for Customer Service
9Gallabox logo

Gallabox Made for India

Best for: Sales teams qualifying leads on WhatsApp

Visit site

Conversational platform for WhatsApp with bots, inbox and CRM integrations.

Pros

  • No-code bot builder
  • CRM integrations

Cons

  • Learning curve for complex bots
Free plan
Verify
Pricing
See provider
Also in
WhatsApp Marketing & Business API Tools, AI Chatbots for Customer Service
10Chatbase logo

Chatbase

Best for: Training a chatbot on your own website and documents

Visit site

Build an AI chatbot trained on your data and embed it on your site.

Pros

  • Quick setup
  • Trains on your content

Cons

  • Answers need monitoring
Free plan
Yes
Pricing
See provider
Also in
AI Chatbots for Customer Service
11Botpress logo

Botpress

Best for: Developers and agencies building custom AI agents

Visit site

Platform for building AI chatbots and agents across channels.

Pros

  • Flexible builder
  • Free tier

Cons

  • Learning curve
Free plan
Yes
Pricing
See provider
Also in
AI Chatbots for Customer Service, Automation & AI Agents
12Haptik logo

Haptik Made for India

Best for: Large Indian brands automating WhatsApp and web support

Visit site

Conversational AI platform from Jio Haptik for enterprises.

Pros

  • Strong in India and on WhatsApp
  • Enterprise-grade

Cons

  • Built for larger businesses
Free plan
No (trial may exist)
Pricing
See provider
Also in
WhatsApp Marketing & Business API Tools, AI Chatbots for Customer Service
13Yellow.ai logo

Yellow.ai Made for India

Best for: Enterprises automating support in many languages

Visit site

Conversational AI platform for customer and employee experience.

Pros

  • Multilingual including Indian languages
  • Omnichannel

Cons

  • Enterprise pricing
Free plan
No (trial may exist)
Pricing
See provider
Also in
AI Chatbots for Customer Service
14ManyChat logo

ManyChat

Best for: Creators and brands automating Instagram DMs

Visit site

Chat automation for Instagram, WhatsApp, Messenger and SMS.

Pros

  • Instagram comment-to-DM automations
  • Free plan

Cons

  • Advanced AI features paid
Free plan
Yes
Pricing
See provider
Also in
WhatsApp Marketing & Business API Tools, AI Chatbots for Customer Service
15Landbot logo

Landbot

Best for: No-code conversational forms and bots

Visit site

No-code chatbot builder for websites and WhatsApp.

Pros

  • Visual builder
  • WhatsApp support

Cons

  • Free plan limits
Free plan
Yes
Pricing
See provider
Also in
AI Chatbots for Customer Service
16Voiceflow logo

Voiceflow

Best for: Teams designing customer-support AI agents

Visit site

Platform to design, test and launch chat and voice AI agents with knowledge bases and integrations.

Pros

  • Visual agent builder
  • Knowledge base and API steps
  • Team collaboration

Cons

  • Takes time to master
  • Usage-based costs
Free plan
Yes
Pricing
See provider
Also in
AI Chatbots for Customer Service
17remove.bg logo

remove.bg

Best for: Instant background removal for product and profile photos

Visit site

One-click AI background removal, with bulk and API options.

Pros

  • Very fast and accurate
  • API for bulk work

Cons

  • Free downloads are low resolution
Free plan
Yes
Pricing
See provider
Also in
AI Photo Editing Tools, AI Tools for Online Sellers
18Photoroom logo

Photoroom

Best for: E-commerce sellers creating product photos on a phone

Visit site

AI photo editor for product shots: background removal, AI backgrounds and batch editing.

Pros

  • Great for marketplace listings
  • Batch editing
  • Mobile app

Cons

  • Watermark on free plan
Free plan
Yes
Pricing
See provider
Also in
AI Photo Editing Tools, Instagram & Creator Tools
19Pixelcut logo

Pixelcut

Best for: Small sellers making product photos quickly

Visit site

AI product photo editor with background removal and upscaling.

Pros

  • Easy to use
  • Product templates

Cons

  • Limited advanced control
Free plan
Yes
Pricing
See provider
Also in
AI Photo Editing Tools, AI Tools for Online Sellers
20Let's Enhance logo

Let's Enhance

Best for: Online sellers and print shops enlarging product photos

Visit site

Online AI upscaler that enlarges photos, removes compression artefacts and corrects colour, with batch processing and an API.

Pros

  • Simple drag-and-drop upscaling
  • Batch processing and API
  • Free credits to start

Cons

  • Free downloads are limited
  • Heavy enhancement can look artificial
Free plan
Yes
Pricing
See provider
Also in
AI Photo Editing Tools, AI Tools for Online Sellers
21Clipping Magic logo

Clipping Magic

Best for: E-commerce sellers removing backgrounds from many product photos

Visit site

Background removal tool that combines automatic AI cut-outs with manual touch-up brushes for tricky edges like hair and glass.

Pros

  • Fine control over edges
  • Bulk clipping for catalogues
  • Straightforward pricing

Cons

  • Subscription needed to download
  • Little editing beyond cut-outs
Free plan
No (trial may exist)
Pricing
See provider
Also in
AI Photo Editing Tools, AI Tools for Online Sellers
22Pebblely logo

Pebblely

Best for: Small online sellers who need lifestyle product photos without a photoshoot

Visit site

AI product-photo tool that places your product into styled scenes — kitchen counters, marble, festive backdrops — from a single photo.

Pros

  • Lifestyle photos from one product image
  • Free plan to try
  • Good for Instagram and D2C websites

Cons

  • Labels and reflections can look off
  • Marketplaces often require plain white-background photos
Free plan
Yes
Pricing
See provider
Also in
AI Image Generators, AI Tools for Online Sellers
23Claid.ai logo

Claid.ai

Best for: Marketplaces and stores standardising large product catalogues

Visit site

AI image platform for e-commerce that cleans, resizes, upscales and generates product photos, with an API for bulk processing.

Pros

  • Strong API for catalogue automation
  • Background, lighting and size fixes in one step
  • Presets for marketplace image rules

Cons

  • Best value at higher volumes
  • Some features need technical setup
Free plan
Yes
Pricing
See provider
Also in
AI Photo Editing Tools, AI Tools for Online Sellers
24Flair.ai logo

Flair.ai

Best for: Brands designing product shoots and ad creatives

Visit site

Drag-and-drop AI design canvas for branded product photography and on-model fashion images.

Pros

  • Canvas control over scene layout
  • Fashion try-on features
  • Team collaboration

Cons

  • Takes practice to get the best results
  • Paid plans needed for volume
Free plan
Yes
Pricing
See provider
Also in
AI Design & Presentation Tools, AI Tools for Online Sellers
25AdCreative.ai logo

AdCreative.ai

Best for: Performance marketers producing many ad creatives

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Generates ad banners, headlines and product shots in many sizes, with scoring that predicts which creatives will perform.

Pros

  • Many ad sizes at once
  • Creative scoring
  • Connects to ad platforms

Cons

  • Designs can look templated
  • Subscription costs add up
Free plan
No (trial may exist)
Pricing
See provider
Also in
AI Design & Presentation Tools, AI Tools for Online Sellers
26Hypotenuse AI logo

Hypotenuse AI

Best for: Online stores writing product descriptions in bulk

Visit site

AI content platform for e-commerce that writes product descriptions, enriches catalogue data and creates images in bulk.

Pros

  • Bulk content from spreadsheets
  • Brand voice controls
  • Shopify and other integrations

Cons

  • Priced for catalogues, not single products
  • Product facts must be checked
Free plan
No (trial may exist)
Pricing
See provider
Also in
AI Writing Tools, AI Tools for Online Sellers
27Octane AI logo

Octane AI

Best for: Shopify stores using quizzes to recommend products

Visit site

Shopify app for product-recommendation quizzes and AI insights into what shoppers want.

Pros

  • Quiz funnels that collect customer preferences
  • Strong Shopify integration
  • Klaviyo sync

Cons

  • Shopify only
  • Pricing suits growing stores
Free plan
No (trial may exist)
Pricing
See provider
Also in
AI Tools for Online Sellers
28Klaviyo logo

Klaviyo

Best for: E-commerce brands doing email and SMS marketing

Visit site

Email and SMS marketing platform for online stores, using store data for segmentation, automated flows and AI suggestions.

Pros

  • Deep Shopify and WooCommerce data
  • Powerful segments and flows
  • Free plan for small lists

Cons

  • Costs rise quickly with contacts
  • SMS availability varies by country
Free plan
Yes
Pricing
See provider
Also in
Email Marketing Software, AI Tools for Online Sellers